How ChatGuru can help your company to serve well even with high volume of demand

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As consumer expectations continue to rise, ChatGuru 's technology paves the way for businesses to enhance their experiences and deliver exceptional customer service on WhatsApp, the most used app by Brazilians. If you feel that, as your customer base grows, your company is unable to communicate with customers efficiently and, therefore, ends up losing sales, know that it is possible to simplify your customer service with ChatGuru! ChatGuru is the solution for companies that want to guarantee value for their customers, provide a more rewarding experience for their customers and increase the loyalty of their audience. Our technology helps your team multitask in a variety of ways, freeing people to focus on more difficult and strategic matters as technology continues to improve. With our tools, your company will be able to improve and streamline support at different stages of the customer journey , in addition to simplifying procedures and increasing the degree of consumer  interaction . Take a look! Problems with response time? There's no denying that reducing response time is key to maintaining high levels of satisfaction and increasing conversion rates.

ChatGuru's chatbots have evolved to help businesses achieve this difficult goal. ChatGuru technology allows a company to scale its responsiveness even when faced with an increase in demand . While a human agent can only answer one question at a time, ChatGuru's chatbot is capable of answering all consumers ' questions at the same time and in real time. By simulating the way a human behaves in a conversation, the Industry Email List software allows your company to respond in a matter of seconds to your audience's requirements in an assertive and consistent way , maintaining the highest standards of customer service. In practice, the ChatGuru chatbot is capable of recognizing intentions through data processing , checking a database and providing a quick response that will help resolve the problem or query raised by the customer. Based on the particular needs of your company and your customers, it is possible to configure our bots to act at different stages of the communication process. From marketing to the sales funnel , including lead generation and qualification. The possibilities are endless with ChatGuru.



Lots of calls outside of business hours? ChatGuru chatbots are a channel for continuous and unrestricted customer interaction . This way, your company remains active even outside business hours . In other words, regardless of the time of day or where in the world your customers are located, chatbots are always accessible to make sales. The possibility of engaging at preferred times and providing greater convenience for customers directly influences satisfaction , trust , loyalty and conversion rates . Overloaded attendants? The ChatGuru platform allows the implementation of a hybrid service . Where chatbots work as a first filter in communicating with customers , quickly dealing with a large number of routine calls. In a fluid and noise-free transmission , your human team will be called only when necessary, being able to focus on the most complex problems that require strategic thinking. As a result, it is not only possible to make service substantially more agile, but it is also possible to drastically save on expenses. As more time is freed up for your human team, you will have the ability to restructure work hours and reallocate funds.